Security and privacy
Built like it holds your whole business. Because it does.
Your sales data is private.
Read-only eBay access
You sign in on eBay’s own page. Sellcount never sees your eBay password and cannot change a listing, message a buyer or move money.
Two-factor sign in
Authenticator app codes, one-time recovery codes, and a list of every device that is signed in with a button to sign them all out.
No buyer details kept
eBay’s raw answers hold buyer names and addresses. They stay on the server, out of reach of the app. Sellcount keeps money, order ids, items and the shipping country.
Walls between accounts
Every table is protected by row level security in the database itself, and two-factor is enforced there too. One account can never read another’s data.
Tokens locked away
eBay access tokens are encrypted at rest and only decrypted inside server jobs. They are never logged and never sent to your browser.
Yours to take or delete
Download everything a store holds as Excel or PDF, and delete your account whenever you like. Your data is not locked in.
What we hold, and what we never do
What Sellcount holds
- Your name and email
- Your stores, products, purchases, stock, sales, returns, expenses and payouts
- eBay order ids, items, money figures and the shipping country
- Your eBay tokens, encrypted
- Your sign-in history: when, how, a device summary and the country
What Sellcount never holds
- Your eBay password
- Your buyers’ names, addresses or contact details
- Card numbers (payments are handled by our payment partner)
- Your IP address or raw browser string in the sign-in history
- Advertising or tracking scripts of any kind
Found something? Tell us.
If you think you have found a security problem, write to sellcount-support@jitterstack.com with the details. We read every report, answer it, and fix real problems quickly.
Stop guessing. Start counting.
Connect your store, add your stock, and see your first real month. 14 days free, no card.